CADD NINE STORES offers FREE SHIPPING to all clients in Zambia and Zimbabwe. This allows the client to client to Pick-Up the product at our respective offices.

Currently, CADD NINE STORES only offers services in Zambia and Zimbabwe. However, we look forward to expanding our services in the near future

Orders take 14 to 21 Business Days, Unless stated otherwise. Please note that these delivery times are only ESTIMATES and subject to change due to unforeseen and uncontrollable events. When shopping for a specific event PLEASE ENSURE TO PURCHASE WITH MORE THAN SUFFICIENT TIME AVAILABLE

CADD NINE STORES offers various payment methods such as PayPal, Airtel Money, MTN Mobile Money and physical payment at our respective offices in Zambia and Zimbabwe

Yes, CADD NINE STORES offers high security towards the protection of client data

To place an order simply navigate through our various Departments and Product range. Select the product you wish to purchase and select any necessary specifications (if any) such as Color, Size, Quantity and Click "BUY NOW"

To CANCEL or CHANGE an order, Kindly contact customer service within 48 Hours of placing an Order. Please note that we will not be able to Cancel or Change any orders after the 48 Hour time frame.

Although recommended to create an account, You do not need one to purchase products from us

All clients will be updated about order status through their Email, Phone or Client Dashboard.

To RETURN a product, contact customer care with 48 HOURS of receiving the product. Please note; NOT ALL PRODUCTS ARE ELIGIBLE FOR RETURN. See our Return Policy for more info or contact customer care